Customer Support

Customer Service & Sales

(800) 551-9954

Email Customer Service

Mon-Fri 6:00am - 5:00pm PST

Saturday 7:00am - 3:30pm PST

Closed Sunday

School & Government Sales

(888) 375-6648

Email Customer Service

Mon-Fri 6:00am - 5:00pm PST

Saturday 7:00am - 3:30pm PST

Closed Sunday

About Us

We're real people here at Inkcartridges.com, not just some faceless website.

Back in 1999 we had an idea that people might be searching for an alternative to the outrageously priced ink and toner they needed. Why did it have to cost so much? Why couldn't there be a web site people could go to for an alternative to big box stores and their limited selections? That's when we founded Inkcartridges.com.

We’re a team of professionals dedicated to providing the highest quality ink and toner with the best customer service. That’s why so many customers return to us every time they need ink. We have a huge selection of cartridges because we work with one of the biggest distributors of print products. We ship out of a state of the art warehouse in Long Beach, CA. And we research every new vendor before we partner with them to makes sure our customers get only top rate goods.

We stand behind everything we ship out to you—100% Guaranteed. If you’re not happy, let us know. Our stellar Customer Service department is always at the ready to answer any questions you might have.

Thanks for coming to Inkcartridges.com. We hope to see you back often!

Bizrate Insights Circle of Excellence Awards

Find Answers Online Anytime. Visit our Help Center

Due to heavy holiday volume, our shipping window is temporarily extended to 3-8 business days. We appreciate your patience while we work to get your order delivered as soon as possible.

Contact Us

We're here for you! If you have a question, you're welcome to email us at info@inkcartridges.com or call us Toll Free (800) 551-9954. We're happy to help. Or, you can fill out this form and expect a quick reply.

Headquarters / Mailing Address:

6285 E. Spring Street #516
Long Beach, CA 90808

We do not accept walk-ins or onsite pickup

Phone Numbers:

Customer Service: (800) 551-9954
Fax: (562) 425-4868

Find Answers Online Anytime. Visit our Help Center

Due to heavy holiday volume, our shipping window is temporarily extended to 3-8 business days. We appreciate your patience while we work to get your order delivered as soon as possible.

Track Order

You can track packages being shipped within the contiguous United States from the moment that you order by entering your order number and email address.

Order Tracking Questions & Answers

Where can I track my package?

Your tracking number will be provided in your order confirmation email after you order ships. You will receive a UPS or USPS tracking number depending on the weight of your package. You can go to UPS or USPS to track your order but it may be easier to just paste the number into Google.

Why didn't I receive the tracking number via email?

How can I get my tracking number?

Payment Methods

Inkcartridges accepts a variety of different payment methods to ensure that our customers can use their preferred method to cover the cost of their orders. Please contact us if you have any questions or need any additional information regarding payments. You can reach our customer service department at (800) 551-9954 weekdays 6 a.m. to 5 p.m. PST and Saturday 7a.m. to 3:30p.m. PST.

Inkcartridges Accepts the Following Payment Types

Visa
MasterCard
American Express
Discover
Debit Cards with Visa or MasterCard logos
Personal Checks
Money Orders
PayPal

Purchase Orders

We accept purchase orders from all school and government institutions. Please include the institution’s contact information— including contact person’s name, phone number and email address—so we can send a written confirmation of the order. Fax your purchase orders to (562) 425-4868 or mail them to our physical address below:

Inkcartridges.com
6285 E. Spring Street #516
Long Beach, CA 90808

Purchase orders are generally processed and shipped out in 24 hours. Payment is due 30 days from the order date. If you have any questions please call our customer service department at (800) 551-9954.

Personal Check or Money Orders

To place an order online and pay with a check, please follow these three easy steps.

Select “Prepay with Check” as your payment method. You can make this selection in the “Payment” section of the checkout page.
Write your Order # on your check’s memo line. You can find your order number on your order confirmation email. Your order number will also appear immediately after you click on the “Continue Checkout” button.
Enclose a piece of paper with your full name, mailing address and a telephone number where we can reach you and mail, along with your check to:

Inkcartridges.com
6285 E. Spring Street #516
Long Beach, CA 90808

Please make sure to write your order number on your check’s memo line. We will not be able to process your check without an order number.

We ship orders that were paid by check after our financial institution collects the payment, usually five business days after we receive the payment.

Check payments that are not honored by the bank will incur a $25 returned check fee. Returned check reimbursement payments must be in cash, cashier’s checks, certified funds or money order.

Accounts that fail to reimburse Inkcartridges for fees will be closed and marked as fraudulent. Inkcartridges will not accept check payments from customers with more than two returned payments on their account history.

If you have any questions, do not hesitate to call our customer service team at (800) 551-9954. Thank you for your order!

Paypal

PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million member accounts in 190 countries and regions. It’s accepted by merchants everywhere, both on and off eBay.

Sales and Use Tax

Orders are subject to sales / use tax. Customers with exemption certificates should send a copy of their exemption certificate to info@inkcartridges.com. If you believe you were incorrectly charged sales tax, please immediately contact our customer service department by telephone (800) 551-9945, or by email at info@inkcartridges.com.

Please Note: Information on this page is periodically updated and subject to change.

Find Answers Online Anytime. Visit our Help Center

Returns

We hope you love everything you ordered. But if for some reason you don’t, you can return it for a replacement or a refund. Unlike many other online companies, Inkcartridges does not charge hidden costs or impose hurdles to getting a refund:

We make returning or replacing a cartridge easy - just contact our customer service team and we’ll take care of you!
We offer a LIFETIME 100% satisfaction guarantee on all of our compatible and remanufactured ink and toner products.
You should never have to worry that you’ll be out your investment if in 1, 2, or 6 months you open up a cartridge and it doesn’t work. With Inkcartridges, you can shop with confidence and stock up on several cartridges at a time.

To set up a return or a replacement, please get in touch with our customer support team:

Returns Policy Questions & Answers

Lifetime Guarantee on Compatible & Remanufactured Products

Need to return or exchange a product? With our Lifetime 100% Satisfaction Guarantee, you’ve got plenty of time to return and replace any qualifying product.

If you have trouble within the first year, we will replace your product or offer a full refund of the purchase price.

If you experience an issue after the first year, we will offer you store credit. All orders placed with store credit must be placed with a representative over the phone. Products over a year old must be returned or a new order must be placed before a refund is processed.

Either way, you are covered for the lifetime of the cartridge!

OEM (Original Equipment Manufacturer) or Genuine Brand Guarantee

Do you provide a return label?

When can I expect my refund?

Incorrectly Ordered Products and Lost Packages

Exchanges

Shipping Charges

School/Gov

We welcome all government agencies to partner with Inkcartridges.com. Inkcartridges.com has been partnering with federal, state and local government agencies across the US for years. We have multiple contract options available in addition to our government priced online accounts. Inkcartridges.com Government Programs Division is dedicated to delivering the easiest and most efficient office solutions for our government customers.

For more information call us at (888) 375-6648 or email us at gov@inkcartridges.com

Find Answers Online Anytime. Visit our Help Center

Due to heavy holiday volume, our shipping window is temporarily extended to 3-8 business days. We appreciate your patience while we work to get your order delivered as soon as possible.

Shipping Information

Orders Ship Free to 97% of the US!

Enjoy free shipping on all orders mailed within the contiguous U.S. (HI, AK, APO, PR, and Guam are excluded). Discount applied at checkout to all orders shipped via USPS with Delivery Confirmation or UPS Ground at our discretion.

Estimated delivery time is 3-5 business days.

Expedited Shipping

You may upgrade your shipping option to UPS 2nd Day during checkout by paying actual 2nd Day shipping rates. The 2nd Day option is only available if you live in a state where UPS Ground takes more than 2 days to deliver from our distribution center in California. (This protects you from unnecessarily paying for 2nd Day shipping when the UPS Ground or Priority Mail service would get there in the same amount of time). Shipping time starts when your package leaves our facility. If you require overnight shipping please call us at (800) 551-9954 as we do not have this option available for online orders at this time.

Orders received before 4 p.m. PST usually will be shipped the same day. Orders placed after 4 p.m. will be sent the next business day, while orders placed after 4 p.m. on Friday will ship on Monday. Orders shipped via UPS can only be delivered to a physical address. We cannot send packages via UPS to a P.O. Box or an APO/FPO address. If you see that your order is shipping UPS and you do not have a physical address listed please call our customer service department. In most cases we are able to catch these orders and have a representative contact you to correct the address.

U.S. Non-contiguous Orders

Orders shipping to non-contiguous U.S. territories will ship via the U.S. Postal Service according to the rate chart found here. This includes Alaska, Hawaii, APO, FPO, Puerto Rico, U.S. Virgin Islands, American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, & Palau. (The Priority Mail rate chart can be found below.)

Due to Homeland Security regulations, these packages need to be processed manually at the post office, which puts estimated delivery time at 5 to 10 business days.

Orders Shipped to Canada

We’ve made shipping easy for our Canadian customers by partnering exclusively with DHL for all orders going to Canada. View the DHL shipping rates chart below. Rates start at just $7.99! No longer worry about surprise customs fees or multiple postal carriers, our rates take care of everything upfront and DHL handles your order for the entirety of the shipment. Additional applicable taxes and/or customs fees will be added at checkout. As soon as your order ships, we’ll send you a shipping confirmation email with DHL tracking information. Most orders ship out the same day and can take between 4-9 business days to arrive at their destination.

Shipping Times

We ship from our distribution center in California, Monday through Friday. Orders received before 4 p.m. PST usually will• be shipped the same day. Orders placed after 4 p.m. will be sent the next business day, while orders placed after 4 p.m. on Friday will ship on Monday. Orders shipped via UPS can only be delivered to a physical address. We cannot send packages via UPS to a P.O. Box or an APO/FPO address. If you see that your order is shipping UPS and you do not have a physical address listed please call our customer service department. In most cases we are able to catch these orders and have a representative contact you to correct the address.
Orders are imported every few hours into our internal processing system. You will receive your order number via email, and a follow up email with tracking number details a few hours after the order leaves our facility. Transit times start when your package leaves our facility. Transit times are not guaranteed and shipping costs are not refundable.
These shipping rates may be discontinued at any time. All confirmed orders that were placed before any rate changes will receive the shipping cost they were quoted at the time the order was placed regardless of the ship date.
International orders will not be processed, except for Canada.
Once a package leaves our warehouse it becomes the responsibility of the carrier. The carrier is responsible for any unforeseen delays in your order’s arrival. Please allow 15 business days for packages to be delivered before the Post Office considers it a lost package. After 15 business days from the ship day, contact our Customer Care Center at (800) 551-9954 to resolve any issues.
Please note that we cannot cancel your order after it has been shipped. For assistance with your order, or a Return Authorization, please contact our Customer Care Center at (800) 551-9954.

You may view the status of your order by logging into your account and viewing your order history or by clicking the ‘Track Order Link’ in your order confirmation email.

Shipping Rates

Shipping Method
*Rates will be calculated at checkout

Rate
$4.95

UPS 2 Shipping Contiguous U.S.
2nd day rates are dependent on the location and weight each package is going to.

**DHL Shipping Rates to Canada**
Weight (lbs)	Rates
Show More
0.063	8.84
0.125	8.84
0.188	9.09
0.25	9.09
0.313	9.09
0.375	9.09
0.438	9.09
0.5	9.46
0.563	9.46
0.625	9.46
0.688	9.46
0.75	9.46
0.813	9.46
0.875	9.46
0.938	9.46
1	9.46
1.063	9.26
1.125	9.91
1.188	10.01
1.25	10.11
1.313	10.20
1.375	10.30
1.438	10.40
1.5	10.50
1.563	10.59
1.625	10.68
1.688	11.31
1.75	11.57
1.813	11.65
1.875	11.75
1.938	11.83
2	11.93
2.063	12.03
2.125	12.13
2.188	12.23
2.25	12.80
2.313	12.89
2.375	12.99
2.438	13.09
2.5	13.18
2.563	13.28
2.625	13.38
2.688	13.48
2.75	13.57
2.813	13.67
2.875	13.77
2.938	13.86
3	13.95
3.063	14.07
3.125	14.16
3.188	14.27
3.25	14.37
3.313	14.51
3.375	14.88
3.438	14.99
3.5	15.10
3.563	15.19
3.625	15.31
3.688	15.41
3.75	15.51
3.813	15.61
3.875	15.72
3.938	15.82
4	15.92
4.063	16.04
4.125	16.14
4.188	16.25
4.25	16.36
4.313	16.46
4.4	16.60
5	17.95
6	19.91
7	21.86
8	23.89
9	25.84
10	27.79
11	29.45
12	31.40
13	33.35
14	35.31
15	37.25
16	39.22
17	41.15
18	43.09
19	45.04
20	46.99
21	48.95
22	50.63
23	52.57
24	54.54
25	56.46
26	58.40
27	60.34
28	62.29
29	64.21
30	66.17
31	68.10
32	69.77
33	71.75
34	73.68
35	75.61
36	77.55
37	79.47
38	81.42
39	83.33
40	85.26
41	87.50
42	89.46
43	91.12
44	93.10
45	94.94
46	96.77
47	98.70
48	100.54
49	105.41
50	107.32
51	109.15
52	111.01
53	112.67
54	114.56
55	116.41
56	118.33
57	120.24
58	122.11
59	123.97
60	125.77
61	127.73
62	129.66
63	131.57
64	133.23
65	135.10
66	136.83

Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. This Privacy Policy (“Policy”) explains how Inkcartridges.com (referred to hereafter as “we,” “us,” “our,” “inkcartridges.com”) handles your personal information when you use our website (http://www.inkcartridges.com), and the website tools, documents, functionality, and communication applications and services (referred to hereafter collectively as “Website”). When you use the Website, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy.

1. Collection of Personal Information

We do not automatically collect personal information when you browse the Website. We only collect personally identifiable information, such as your name, address, telephone number, email address, credit card information and date of birth when you specifically and knowingly provide it to us by registering to create an account, placing an order, completing online forms, opting in to receive our newsletter and promotional offers, or entering a sweepstakes or contest. From time to time, we may collect personal information from third parties such as social networks, advertising networks and data brokers. We use personal information to provide goods and services available on the Website and as stated in this Policy.

2. Automatically-Collected Information

We automatically collect non-personal information about the computer or devices (including mobile devices) you use to access the Website and interact with our promotional advertisements, emails, and other electronic communications.. For example, we may collect and store information such as your browser type, IP address, language, operating system, location of your wireless device (e.g. latitude and longitude), the state or country from which you accessed the Website, unique device identifier (e.g. a UDID or IDFA on Apple devices), the pages you view, the services you use, the date and time of your visit, the websites you visited immediately before and after visiting the Website, error logs and other hardware and software information. We may use analytics providers and third-party technologies, including cookies, pixels, web beacons and similar ad technology tools to assist in collecting this information. We may use this information to formulate statistical models about your use of the Website (and other websites, applications, and services tracked by these third parties). We may also use the information to provide you with tailored content and advertising and to ensure that appropriate ads are presented to you on the Website and on third-party websites, applications and services). The ad technologies may limit the number of times you see a given ad, deliver ads that are relevant to your interests, and provide analytics regarding ad campaigns to determine effectiveness. We may also use the information to enhance the services available through the Website for other users. ,

Our vendors may use some of the technology described above to correlate information collected about you over time across two or more websites or online services. We may combine automatically collected information with information from third parties that may identify you. We may use the combined information for marketing purposes, to enhance your website experience and as may be described in this Policy.

We may record the conversations our employees and agents have with you including, without limitation, telephone, chat, and video conversations. You consent to the recording and storing of your communications to and from us by using the Website and its features and engaging in telephone communications with us. We use recordings to monitor the quality of service and accuracy of information our agents and employees give to customers, to ensure compliance with our Terms of Use and applicable law, and to ensure that customer orders for goods and services are properly fulfilled.

3. Use of Your Information

We use your information for the purpose for which you provided it, and we may also use your information for other purposes such as to:

Create and maintain your account or registration;
Enhance the user experience;
Perform research and analytics
Customize and personalize the content and advertising that you see on the Website and elsewhere;
Respond to and fulfill your request for goods and services (including processing orders);
Determine your eligibility for certain promotions, contests and services and send prizes and gifts as applicable;
Communicate with you by sending you communications (including, without limitation, by telephone, email and text message) related to your account and to alert you of the latest developments and features of the Website and for other marketing, transactional, informational or research purposes;
Enforce our Terms of Use and our contractual rights; and
Comply with applicable laws.

We use information you provide about someone else when placing an order only to ship the product to that person and to confirm delivery. We use this information to provide the services available on the Website and as described in this Policy.

4. Disclosure of Your Information to Third Parties

We may share your personal information as follows:

We may make information collected through the Website available to affiliated brands that are under common ownership or control as the Website, and with processors, data processors, data brokers, and other companies that provide support services.
We may share your information with processors, data processors, customer/support services, technical service providers, internet service providers, operating systems and platforms, and other businesses that provide services to us, and with data brokers, joint marketing partners, advertising networks and merchant partners;
We may share your information with any person or entity where we believe in good faith that such disclosure is necessary to: (a) comply with the law or in response to a subpoena, court order, government request or other legal process; (b) produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings; (c) protect the interests, rights, safety or property of LD Products or others; (d) enforce the Terms of Use on the Website; (e) provide users of the Website with the goods and services they order; (f) provide you with special offers or promotions from us; and (g) If LD Products is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We may, as allowed by law, share information about you with other companies who we believe may have products and services of interest to you so that they market other products and services to you If you would like to opt-out of our sharing of your information with these other companies, please follow the instructions in the “Do Not Sell My Information” section below.
We may disclose your information to any person or entity at your direction, or when we have your consent.
We may use and disclose all non-personal information you or the use of the Website and our goods and services, including any de-identified or aggregated data, or statistical data without limitation.

5. Use of Cookies and Other Technology

The Website uses “cookie” technology and similar online tools, such as web beacons and web pixels. “Cookies” are small files that a website stores on a user’s computer or device. The Website uses Cookies to keep the information you enter on multiple pages together. The majority of the cookies that we use are “session cookies” that are automatically deleted from your hard drive after you close your browser at the end of your session. Session cookies are used to optimize performance of the Website and to limit the amount of redundant data that is downloaded during a single session. We also use “persistent cookies” which remain on your computer or device unless deleted by you (or by your browser’s settings). We use persistent cookies for statistical analysis of the Website’s performance to ensure the ongoing quality of the services provided through the Website. We do not use cookies to obtain or retain any personal information about you apart from what you voluntarily provide us. Most web browsers automatically accept cookies, but web browsers can be set to block cookies (consult your browser’s instructions on how to block cookies). Please note that blocking cookies may interfere with your ability to perform certain transactions, use certain functionality, and access certain content on the Website.

Our third-party partners, vendors and service providers may employ cookies, clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site and to perform analytics and statistical services about your use of the Website and other websites tracked by them. We may connect the information automatically gathered by cookies and other technology to our Customers’ or Users’ personally identifiable information.

6. Tailored Advertising

The Website may include third party tailored ad technology from our ad partners which enables customized ads to be displayed to you through the Website and that manages our advertising on other sites. When you use the Website, We or our third party ad partners operating the ad serving technology may use information that is collected through cookies, anonymous identifiers, such as an IDA on iOS devices, web beacons, pixels or clear GIFs to ensure that appropriate ads are presented, to perform analytics concerning your use of the Website and other websites tracked by our ad partners. These technologies also may control the number of times you see a given ad, deliver ads that relate to your interests, and measure the effectiveness of ad campaigns. To the extent any of this information is collected by third parties, you acknowledge and agree that such collection and use is governed by those third parties’ privacy policies and that we are not responsible for the privacy practices of such third parties.

If you are interested in more information about tailored ads and your choices to prevent third parties from delivering tailored ads, you may visit the following third party websites: the Network Advertising Initiative Consumer Opt-Out Page by clicking here or the Digital AdvertisingAlliance’s Consumer Opt-Out Page by clicking here.

Do Not Track Signals

The Website is not designed to respond to “do not track” signals or mechanisms from your web browser.

7. User-Initiated Communication

messages to us or third parties. All such emails, messages and written communications become our property once you submit them. Whenever you choose to initiate these kinds of communications with us, you may be contacted in return. We may record or store such communications including, without limitation, communications by: telephone, chat, and video conversations. You consent to the recording and storing of your communications to and from us by using the Website and its features and engaging in telephone communications with us. We use recordings to monitor the quality of service and accuracy of information our agents and employees give to customers, to ensure compliance with our Terms of Use and applicable law, and to ensure that customer orders for goods and services are properly fulfilled.

8. Customer Reviews

We post customer reviews on the Website which may contain personally identifiable information as well as a photo of your product. We may use third-party companies to obtain and manage our customer reviews. Any information, including product and Website reviews, that you choose to provide to such third-party companies is not covered by this Policy. We encourage you to review such third parties’ privacy policies before providing any personal information.

9. Opting In and Out of Emails and Promotional Communications

To receive newsletters and other promotional communications by email, users may voluntarily sign up on the Website. From time to time, we may send you email notices or news updates alerting you to new features, products, promotions, services pertaining to our offerings, or other topics that may be of interest to you. If you no longer wish to receive promotional materials from us, you may opt out of receiving these communications by following the instructions included in each newsletter or communication or by emailing us at info@inkcartridges.com. Please note that these opt-out processes take some time to complete, consistent with applicable law.

You may also opt-out by utilizing the “opt out” functionality at the bottom of this page. Customers that wish to opt out may do so by entering their email address. You cannot opt out of certain transactional emails (for example order or delivery confirmations), or telephone calls pertaining to your commercial transactions with us.

When you provide your telephone number or request to receive alert notifications from us, you are subscribing to receive our updates and alert notifications by text message to the telephone number that you are providing and you are confirming that you own that telephone number. Message and data rates may apply. You may opt out of text message communications by following the instructions included with the text messages.

10. Data Security

We follow generally accepted industry standards to protect the personally identifiable information that we receive from you, while the information is being transmitted and once we receive it. When you provide us with sensitive information (such as credit card information) on our order forms, we encrypt the information so that it is transmitted using accepted industry standards. However, despite our best efforts, no method of transmission over the internet, or method of electronic storage is 100% secure. We encourage you to contact us immediately if you believe that any personally identifiable information that you have provided us is being used contrary to this Policy.

11. Privacy of Children

Protecting the privacy of children is especially important to us. We do not knowingly market, collect, maintain, or sell any personal information from children under the age of 18. If a parent or guardian believes that we have personal information of a child under the age of 18 in our database, they should contact us immediately at info@inkcartridges.com and we will promptly remove such information from our records.

12. Accessing or Correcting Your Information

If your personally identifiable information changes, is inaccurate, or if you no longer wish to use the services offered through the Website, you may notify us by emailing our customer support at info@inkcartridges.com or by contacting us by telephone or mail at the contact information listed below. You may request factual errors to be corrected in your personally identifiable information by sending us a request that credibly shows the errors. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

We will retain your information for as long as your account is active or as needed to provide you services, or as may be required by law. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@inkcartridges.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. California residents have additional rights as outlined in Section 19.

13. Third Party Links and Services

The Website may contain links to third-party websites and applications including social networking websites, merchant processing services, communication applications (including live chat functionality), and identity verification services. Your use of these features may result in the collection or sharing of information about you, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other websites or services to which we link or whose functionality is available on the Website. We do not endorse or make any representations about third-party websites or services. By using such third-party websites, applications, and functionality, you consent to the collection, retention and handling of your information by those third parties. The personal information you choose to provide to such third parties, or that is collected by them, is not covered by this Policy. We strongly encourage you to read such third parties’ privacy policies.

14. Social Media Features and Widgets

Our Website may include social media features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address and other information, such as which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets may be hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

15. Single Sign On

You can log in to our site using sign-in services from third-party companies such as Facebook Connect, LinkedIn, Google, and other Open ID providers. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign-up form. These services may give you the option to post information about your activities on this Website to your profile page to share with others within your network. Utilizing such functionality may result in the collection or sharing of your personal information by such third parties. By using the Website, you agree that we are not responsible for the privacy practices of the third-parties providing such functionality.

16. Contact Us

If you have any questions about the Policy, contact us by sending an email to info@inkcartridges.com. You can also call us at (800) 551-9954 or write to us at:

Customer Service
Inkcartridges.com
6285 E. Spring Street, #516
Long Beach, CA 90808

We may record the conversations that our agents or employees have with you by telephone, chat, video conferencing and other mediums. We do this to monitor the quality of service and accuracy of information our agents and employees give to you, to comply with applicable laws, and to ensure that your instructions are followed. No agent or employee is authorized to waive any provisions of any of our policies or procedures. By engaging in conversations with our employees, you consent to our recording and storing of such conversations.

17. Updates to Policy

We may amend this Policy at any time by posting the changes on this page. Your continued use of the Website following any changes means you accept such revisions. You should check the effective date of the Policy below and review any changes since the last time you used the website.

18. California Residents

The information in this section applies to California residents. Certain terms in this section have the same meanings found in the California Consumer Privacy Act of 2018 and as amended by the California Privacy Rights Act of 2020 (hereafter referred to as the “CCPA”). Under the CCPA, California consumers have the right to request that we, and other businesses of a certain size, disclose what personal information they collect, use, disclose, share and sell, and notify them of certain rights.

Categories of personal information collected about consumers in the preceding 12 months:

Identifiers (e.g. name, address, email, phone number, payment card, IP address);
characteristics of protected classifications (e.g. gender, age);
Commercial information (e.g. products or services purchased, purchase history);
Internet or other electronic network activity (e.g. browse or search history);
Geolocation data (e.g. latitude and longitude);
Audio, electronic, visual, or similar information (e.g. recording of customer calls, live chat conversations, and movements on the Website); and
Inferences drawn from any of the above (e.g. preferences or characteristics)

Categories of sources from which personal information is collected:

The Website;
Consumers directly;
Brands under the same ownership and control;
Third-party websites;
Data Brokers;
Social Media; and
Data Analytics Providers.

Business or commercial purpose for sharing or selling personal information about consumers in the preceding 12 months:

Performing services, including maintaining or servicing accounts, providing customer service, processing and fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, performing analytics services;
Auditing and metrics related to interactions with customers including transactions, ad impressions served to unique visitors, verifying source and quality of ad impressions, and auditing compliance;
Short term use such as for customized ads shown as part of a transaction or website visit;
Website functionality, including debugging, identifying and repairing errors in how the Website functions; and performing security checks; and
For research and analytics purposes pertaining to our services and products including, without limitation, activities to improve, upgrade or enhance the website functionality.

Categories of Personal Information Shared or Sold in the Preceding 12 Months:

Internet or other electronic network activity (e.g. cookies and other tracking technologies);
Identifiers (e.g. IP addresses, names, emails, mailing addresses, phone numbers, credit/debit card number);
Commercial information (e.g. products or services purchased, purchase history);
Internet or other electronic network activity (e.g. browse or search history);
Geolocation data (e.g. latitude and longitude);
Audio, electronic, visual, or similar information (e.g. recording of customer navigation on the Website, live chat, recording of guest service calls)

We do not knowingly collect, share or sell the Personal Information of Minors under the age of 18.

Categories of Third Parties to Whom Personal Information was Shared or Sold In the Preceding 12 Months

Advertising Networks;
Merchant Partners;
Data Analytics Providers;
Data Processors;
Data Brokers; and
Social Networks

Categories of Personal Information Disclosed For a Business Purpose in the Preceding 12 Months

Identifiers (e.g. name, address, email, phone number, payment card, IP address);
Characteristics of protected classifications (e.g. gender, age);
Commercial information (e.g. products or services purchased, purchase history);
Internet or other electronic network activity (e.g. browse or search history);
Geolocation data (e.g. latitude and longitude);
Audio, electronic, visual, or similar information (e.g. recording of customer calls, live chat conversations, and movements on the Website); and
Inferences drawn from any of the above (e.g. preferences or characteristics).

Categories of Third Parties to whom Personal Information was Disclosed for a Business Purpose in the Preceding 12 Months

Advertising Networks;
Internet Service Providers;
Data Analytics Providers;
Government Entities;
Operating Systems and Platforms;
Social Networks;
Data Brokers; and
Merchant Partners.

Retention and Deletion

All consumer information we acquire is retained, and then deleted following our standard business practices, contractual requirements and as may be required by applicable law. For up to seven (7) years.

Notice of Right to Opt Out of Sharing and Sale of Personal Information / Do Not Sell My Info

California residents have the right to opt out of the sharing and sale of your personal information described above. You may opt out by following the instructions in the subsection below titled “Rights Under the CCPA For California Residents.”

Non-Discrimination

We will not discriminate against California consumers because you exercise any of your rights under the CCPA. For example, we will not charge you a different price if you request that we disclose the personal information that we may have about you.

Financial Incentive

Consumers that choose to opt in to receive promotional and marketing materials by providing their email address or phone number may periodically receive coupon codes redeemable on the Website. For example, we may offer a discount to customers when they first opt in to receive our marketing newsletter, and may periodically send coupon codes and special promotions to opted-in customers. Consumers may opt in to receive the financial incentive by submitting their email address to the “Get Coupons & Promotions” bar at the bottom of the homepage, or by calling our customer service department at 800-551-9954 and request to opt in to receive our newsletter by providing their email address. Consumers may opt out of receiving the financial incentive by entering their email address in the “opt out” bar at the bottom of this policy and by contacting our Customer Service department at 800-551-9954. Requests to opt out of receiving our promotional materials take some time to complete and will be processed in the time frames allowed by applicable law.

Rights Under the CCPA For California Residents

California consumers have the following rights under the CCPA:

The right to know the categories of personal information collected or disclosed about them; categories of sources from which the personal information was collected; the business or commercial purpose for collecting, selling or sharing their personal information; the categories of third parties to whom the information was disclosed; and the specific pieces of personal information collected about that consumer.
The right to know what personal information is sold or shared and to whom.
The right to access and/or receive a copy of the information being held about them in the preceding 12 months.
The right to request that a business correct any inaccurate personal information that the business has about them.
The right to request that a business delete any personal information about the consumer that the business collected from the consumer.
The right to limit the use and disclosure of their personal information.
The right of no retaliation following the opt out or exercising of other rights under the CCPA.

Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can fulfill your orders or provided services to you and for compliance with applicable law. If you ask us to delete certain information, you may no longer be able to access or use certain functionality on the Website.

To exercise any of these rights you may call us at 800-551-9954, submit a request using the electronic submission form available here or write to info@inkcartridges.com. You will be required to verify your identity before we fulfill your request. You can also mail your requests to us by writing to:

Attn: Customer Service
Inkcartridges.com
6285 E. Spring Street, #516
Long Beach, CA 90808

You may also designate an authorized agent to make a request on your behalf. To do so, you must provide us with a written authorization acceptable to us or a power of attorney signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.

19. Effective Date

This Policy is effective as of January 1, 2023.

Anti-Spam Policy

Inkcartridges.com is 100% compliant with “CAN-SPAM ACT OF 2003” and does not tolerate SPAM. Inkcartridges.com requires that all of our marketing affiliates abide by our Anti-Spam policy and they expressly warrant that they will not engage in spamming. If you feel that you have received spam e-mail, please forward the e-mail you received to abuse@inkcartridges.com.

If I provide my email address on an order/newsletter sign up, will you spam me?

We do not send SPAM. What we will send you are confirmation emails indicating that your order has been processed or package has been shipped. We will also send you coupon codes for our upcoming sales and promotions.

How do I Opt-Out of the sale of my personal information and remove my email address from your email list?

How to report spammers?

Do Not Sell My Info. Enter your e-mail address here to opt out of the sale of your information and stop receiving all marketing emails from Inkcartridges.

Terms & Conditions

1. Agreement

These Terms of Use (the "Agreement") constitute a legally binding agreement by and between LD Products, Inc. d/b/a Inkcartridges.com ("Inkcartridges") and you or your company (in either case, "You" or "Your") concerning Your use of the http://www.Inkcartridges.com/ website (the "Website") and the services available through the Website (the "Services"). By using the Website, You represent and warrant that You have read and understood, and agree to be bound by, the Agreement and Inkcartridges' Privacy Policy (the "Privacy Policy"). IF YOU DO NOT UNDERSTAND THIS AGREEMENT, OR DO NOT AGREE TO BE BOUND BY IT OR THE PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE WEBSITE AND CEASE USING THE SERVICES.

2. Privacy Policy

By using the Website, You consent to the collection and use of certain information about You, as specified in the Privacy Policy. Inkcartridges encourages users of the Website to frequently check Inkcartridges' Privacy Policy for changes.

3. Changes to Agreement and Privacy Policy

Inkcartridges RESERVES THE RIGHT TO CHANGE THIS AGREEMENT AND ITS PRIVACY POLICY AT ANY TIME UPON NOTICE TO YOU, TO BE GIVEN BY THE POSTING OF A NEW VERSION OR A CHANGE NOTICE ON THE WEBSITE. IT IS YOUR RESPONSIBILITY TO REVIEW THIS AGREEMENT AND THE PRIVACY POLICY PERIODICALLY. IF AT ANY TIME YOU FIND EITHER UNACCEPTABLE, YOU MUST IMMEDIATELY LEAVE THE WEBSITE AND CEASE USING THE SERVICES. Unless Inkcartridges obtains Your express consent, any revised Privacy Policy will apply only to information collected by Inkcartridges after such time as the revised Privacy Policy takes effect, and not to information collected under any earlier Privacy Policies.

4. Eligibility

BY USING THE WEBSITE OR SERVICES, YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST 18 YEARS OLD, ARE A RESIDENT OF THE UNITED STATES OR A BUSINESS ENTITY ORGANIZED UNDER UNITED STATES FEDERAL OR STATE STATUTE, AND ARE OTHERWISE LEGALLY QUALIFIED TO ENTER INTO AND FORM CONTRACTS UNDER APPLICABLE LAW. Any individual using the Website or Services on behalf of a company further represents and warrants that they are authorized to act and enter into contracts on behalf of that company. This Agreement is void where prohibited.

5. License

Subject to Your compliance with the terms and conditions of this Agreement, Inkcartridges grants You a non-exclusive, non-sublicensable, revocable, non-transferable license to access and use the Website and Services. THE WEBSITE AND SERVICES ARE FOR YOUR PERSONAL AND NON-COMMERCIAL USE., The Website, or any portion of the Website, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Inkcartridges. All rights not expressly granted hereunder are reserved by Inkcartridges. This Agreement grants You no rights in or to the intellectual property of Inkcartridges or any other party. Inkcartridges retains ownership of the Website and Services and all right, title, and interest therein, including without limitation all intellectual property rights therein, and You acknowledge and agree that Your are acquiring only a limited right to use the Website and Services as licensed hereunder. The license granted in this section is conditioned on Your compliance with the terms and conditions of this Agreement. In the event that You breach any provision of this Agreement, Your rights under this section will immediately terminate.

6. User Information/Password Protection

In connection with Your use of the Services, You may be required to complete a registration form. You represent and warrant that all information You provide on any registration form or otherwise in connection with Your use of the Website and Services will be complete and accurate, and that You will update that information as necessary to maintain its completeness and accuracy by visiting Your account.

You may also be asked to provide, or may be given, a user name and password in connection with certain of the Services. You are entirely responsible for maintaining the confidentiality of Your password. You may not use the account, user name, or password of someone else at any time. You agree to notify Inkcartridges immediately of any unauthorized use of Your account, user name, or password. Inkcartridges shall not be liable for any loss that You incur as a result of someone else using Your password, either with or without Your knowledge. You may be held liable for any losses incurred by Inkcartridges, its affiliates, officers, directors, employees, consultants, agents, and representatives due to someone else's use of Your account or password. You must also promptly notify Inkcartridges if any credit card that You have provide to us is lost, stolen, or used without permission.

7. Third-Party Websites

The Website is linked with the websites of a number of third parties ("Third-Party Websites"), some of whom have established relationships with Inkcartridges and some of whom do not. Inkcartridges does not have control over the content and performance of Third-Party Websites. Inkcartridges HAS NOT REVIEWED, AND CANNOT REVIEW OR CONTROL, ALL OF THE MATERIAL, INCLUDING COMPUTER SOFTWARE OR OTHER GOODS OR SERVICES, MADE AVAILABLE ON OR THROUGH THIRD-PARTY WEBSITES. ACCORDINGLY, Inkcartridges DOES NOT REPRESENT, WARRANT OR ENDORSE ANY THIRD-PARTY WEBSITE, OR THE ACCURACY, CURRENCY, CONTENT, FITNESS, LAWFULNESS OR QUALITY OF THE INFORMATION, MATERIAL, GOODS OR SERVICES AVAILABLE THROUGH THIRD-PARTY WEBSITES. Inkcartridges DISCLAIMS, AND YOU AGREE TO ASSUME, ALL RESPONSIBILITY AND LIABILITY FOR ANY DAMAGES OR OTHER HARM, WHETHER TO YOU OR TO THIRD PARTIES, RESULTING FROM YOUR USE OF THIRD-PARTY WEBSITES.

8. Product Descriptions

Inkcartridges attempts to be as accurate as possible in its product, pricing, and rebate information; however, Inkcartridges cannot guarantee that product descriptions and/or specifications, pricing or any other content on the Website are accurate, complete, reliable, current or error-free. In the event that information is incorrect due to typographical, informational, technical or other errors, Inkcartridges will not be liable for any loss or discrepancy with accurate data. If a product offered on the Website is not as described, or does not meet your expectations, Your sole remedy is to return the product in accordance with Inkcartridges' Return Policy.

9. Product Pricing

Except as otherwise noted, the price displayed for products on the Website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with industry practice; or the estimated retail value for a comparably featured item offered elsewhere. Inkcartridges cannot confirm the price of an item until You place an order; however, Inkcartridges does not charge Your credit card, debit card or PayPal account until after your order has entered the shipping process. Despite Inkcartridges' best efforts, a small number of items on the Website may be mispriced. If an item's correct price is higher than the stated the price, Inkcartridges will, at Inkcartridges' sole discretion, either contact You for instructions before shipping or cancel Your order and notify You of such cancellation.

10. Payment Methods

Inkcartridges accepts credit cards, debit cards, PayPal, personal checks, money orders and cash. Inkcartridges may obtain pre-approval from the credit card/debit card company or from PayPal (as the case may be) for an amount up to the amount of the order. Billing to Your credit card, debit card or PayPal account occurs at the point of shipping or shortly thereafter. Please review the Payment Method page on the Website for additional information on payment methods. Inkcartridges accepts the following credit cards: Visa, MasterCard, American Express, and Discover. Inkcartridges accepts debit cards with Visa or MasterCard logos.

11. Sales and Use Tax

Orders are subject to sales / use tax. Customers with exemption certificates should send a copy of their exemption certificate to support@inkcartridges.com. If you believe you were incorrectly charged sales tax, please immediately contact our customer service department by telephone (888) 465-7765, or by email at support@inkcartridges.com.

12. Shipping

All orders placed on the Website are subject to product availability and will be shipped according to Inkcartridges' shipping policies. Please review the Shipping Information page on the Website for additional information on shipping times, rates and policies. In the rare event that Your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.

13. Return Policy

All sales made through the Website are subject to Inkcartridges' return policies. For a complete explanation of the return policies, please review the Return Policy page on the Website.

14. Consent to Receive Email

By establishing an account with Inkcartridges, You consent to receive periodic email communications from Inkcartridges concerning Inkcartridges' products and services, including without limitation, order confirmations, updated product information, special deals, and inquiries regarding the quality of our service.

15. Prohibited Uses

Inkcartridges imposes certain restrictions on Your use of the Website and the Services. You represent and warrant that You will not, without limitation:

(a) violate or attempt to violate any security features of the Website or Services;
(b) copy or otherwise duplicate, directly or indirectly, any portion of the Website, including without limitation, all product listings, prices or descriptions, designs, information, photographs, images, drawings, videos, music, text, typefaces, graphics, code, and other files, and the selection, arrangement and organization thereof (collectively, "Inkcartridges Content");
(c) use any software that enables copying or duplication of the Inkcartridges Content for later off-line viewing;
(d) distribute, display, modify, transmit, resell, reuse, or repost the Inkcartridges in any electronic form, including any online service, the Internet or any other telecommunications medium which now exists or shall exist in the future, for any purpose, without the prior written permission of Inkcartridges;
(e) provide false, misleading or inaccurate information to Inkcartridges;
(f) impersonate, or otherwise misrepresent affiliation, connection or association with, any person or entity;
(g) harvest or otherwise collect information about Inkcartridges users, including email addresses and phone numbers;
(h) use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to harvest or otherwise collect information from the Website for any use, including without limitation use on third-party websites;
(i) access content or data not intended for You, or log onto a server or account that You are not authorized to access;
(j) attempt to probe, scan, or test the vulnerability of the Services, the Website, or any associated system or network, or breach security or authentication measures without proper authorization;
(k) interfere or attempt to interfere with the use of the Website or Services by any other user, host or network, including, without limitation by means of submitting a virus, overloading, "flooding," "spamming," "mail bombing," or "crashing";
(l) use the Website or Services to send unsolicited e-mail, including without limitation, email promotions or advertisements for products or services;
(m) forge any TCP/IP packet header or any part of the header information in any e-mail or in any uploading or posting to, or transmission, display, performance or distribution by means of, the Website or Services; or
(n) attempt to modify, reverse-engineer, decompile, disassemble or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used in providing the Website or Services. Any violation of this section may subject You to civil and/or criminal liability.

16. Intellectual Property

(a) Trademarks. LD PRODUCTS, LD, Inkcartridges, and the "Inkcartridges logo" (the "LD Products Marks") are trademarks or registered trademarks of LD Products, Inc. Other trademarks, service marks, graphics, logos and domain names appearing on the Website may be the trademarks of third parties. Neither Your use of the Website and Services nor this Agreement grant You any right, title or interest in or to, or any license to reproduce or otherwise use, the LD Products Marks or any third-party trademarks, service marks, graphics, logos or domain names. You agree that any goodwill in the LD Products Marks generated as a result of Your use of the Website and Services will inure to the benefit of LD Products Inc., and You agree to assign, and hereby do assign, all such goodwill to LD Products, Inc.. You shall not at any time, nor shall You assist others to, challenge LD Products Inc.'s right, title, or interest in or to, or the validity of, the LD Products Marks.

(b) Copyrighted Materials; Copyright Notice. The LD Products Content and other materials available through the Website and Services are either owned by LD Products, Inc. or are the property LD Products Inc.'s licensors and suppliers. Except as explicitly provided, neither Your use of the Website and Services nor this Agreement grant You any right, title or interest in or to any such materials. Copyright © 2007 to the present, LD Products, Inc. ALL RIGHTS RESERVED.

17. Disclaimers; Limitation of Liability

(a) NO WARRANTIES. Inkcartridges, ON BEHALF OF ITSELF AND ITS LICENSORS AND SUPPLIERS, HEREBY DISCLAIMS ALL WARRANTIES. THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, Inkcartridges, ON BEHALF OF ITSELF AND LICENSORS AND SUPPLIERS, EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NEITHER Inkcartridges NOR LICENSORS OR SUPPLIERS WARRANTS THAT THE WEBSITE OR THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE WEBSITE OR THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. NEITHER Inkcartridges NOR ITS LICENSORS OR SUPPLIERS HAS ANY LIABILITY WHATSOEVER FOR YOUR USE OF THE WEBSITE OR SERVICES.

(b) YOUR RESPONSIBILITY FOR DAMAGE. YOU AGREE THAT YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK. YOU WILL NOT HOLD Inkcartridges OR ITS LICENSORS AND SUPPLIERS, AS APPLICABLE, RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM YOUR ACCESS TO OR USE OF THE WEBSITE, INCLUDING WITHOUT LIMITATION ANY DAMAGE TO ANY OF YOUR COMPUTERS OR DATA. THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS.

(c) LIMITATION OF LIABILITY. THE LIABILITY OF Inkcartridges AND ITS LICENSORS AND SUPPLIERS IS LIMITED. TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN NO EVENT SHALL Inkcartridges OR ITS LICENSORS OR SUPPLIERS BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST DATA OR CONFIDENTIAL OR OTHER INFORMATION, LOSS OF PRIVACY, FAILURE TO MEET ANY DUTY INCLUDING WITHOUT LIMITATION OF GOOD FAITH OR OF REASONABLE CARE, NEGLIGENCE, OR OTHERWISE, REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES OR OF ANY ADVICE OR NOTICE GIVEN TO Inkcartridges OR ITS LICENSORS AND SUPPLIERS ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR SERVICES. THIS LIMITATION SHALL APPLY REGARDLESS OF WHETHER THE DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT, OR ANY OTHER LEGAL THEORY OR FORM OF ACTION. ADDITIONALLY, THE MAXIMUM LIABILITY OF Inkcartridges AND LICENSORS AND SUPPLIERS TO YOU UNDER ALL CIRCUMSTANCES WILL BE EQUAL TO THE AGGREGATE PRICE YOU PAID TO Inkcartridges DURING THE YEAR PRECEDING THE INCIDENT OR INCIDENTS GIVING RISE TO SUCH LIABILITY. YOU AGREE THAT THIS LIMITATION OF LIABILITY REPRESENTS A REASONABLE ALLOCATION OF RISK AND IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN Inkcartridges AND YOU. THE WEBSITE AND SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

(d) APPLICATION. THE ABOVE DISCLAIMERS, WAIVERS AND LIMITATIONS DO NOT IN ANY WAY LIMIT ANY OTHER DISCLAIMER OF WARRANTIES OR ANY OTHER LIMITATION OF LIABILITY IN ANY OTHER AGREEMENT BETWEEN YOU AND Inkcartridges OR BETWEEN YOU AND ANY OF Inkcartridges' LICENSORS AND SUPPLIERS. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR THE LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE DISCLAIMERS, WAIVERS AND LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU. UNLESS LIMITED OR MODIFIED BY APPLICABLE LAW, THE FOREGOING DISCLAIMERS, WAIVERS AND LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE. Inkcartridges' LICENSORS AND SUPPLIERS ARE INTENDED THIRD-PARTY BENEFICIARIES OF THESE DISCLAIMERS, WAIVERS AND LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE WEBSITE OR OTHERWISE SHALL ALTER ANY OF THE DISCLAIMERS OR LIMITATIONS STATED IN THIS SECTION.

18. General Representation and Warranty

You represent and warrant that Your use of the Website and Services will be in accordance with this Agreement and any other Inkcartridges policies, and with any applicable laws or regulations.

19. Indemnity by You

You agree to defend, indemnify and hold harmless Inkcartridges and its officers, directors, employees, agents, affiliates, representatives, sublicensees, successors, assigns, and contractors (collectively, the "Inkcartridges Parties") from and against any and all claims, actions, demands, causes of action and other proceedings (collectively, "Claims"), including but not limited to legal costs and fees, arising out of or relating to: (i) Your breach of this Agreement, including without limitation any representation or warranty contained in this Agreement; (ii) Your access to or use of the Website or Services; or (iii) Your provision to Inkcartridges or any of Inkcartridges Parties of information or other data. The Inkcartridges Parties will have the right, but not the obligation, to participate through counsel of their choice in any defense by You of any Claim as to which You are required to defend, indemnify or hold harmless the Inkcartridges Parties. You may not settle any Claim without the prior written consent of the concerned Inkcartridges Parties.

20. Liquidated Damages

You acknowledge and agree that it would be difficult to ascertain the exact amount of damages that Inkcartridges would suffer as the result of the theft of Website text, graphics or images, especially if such stolen text, graphics or images are exploited for commercial use, whether in connection with the sale of printing supplies or otherwise, on a website or any other digital medium. Therefore, You agree that, in the event You steal, copy without authorization or otherwise misappropriate Website text, graphics or images, Inkcartridges will be entitled to recover from You liquidated damages in the amount of five thousand ($5,000.00) dollars per text selection, graphic or image that is stolen, copied without authorization or otherwise misappropriated. You agree that this amount represents a reasonable estimate of the damage that Inkcartridges would suffer. ANY ACTION BY Inkcartridges TO ENFORCE THIS SECTION SHALL NOT BE DEEMED A WAIVER OF Inkcartridges' RIGHT TO PURSUE, AT Inkcartridges' SOLE DISCRETION, ANY AND ALL OTHER REMEDIES AVAILABLE TO Inkcartridges UNDER THIS AGREEMENT OR BY LAW.

21. Governing Law; Jurisdiction and Venue

This Agreement shall be treated as though it were executed and performed in Los Angeles, California and, subject to the arbitration provisions below, shall be governed by and construed in accordance with the laws of the State of California without regard to its conflict of law principles. ANY CAUSE OF ACTION BY YOU ARISING OUT OF OR RELATING TO THE WEBSITE, SERVICES, OR THIS AGREEMENT MUST BE INSTITUTED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION AROSE OR BE FOREVER WAIVED AND BARRED. ALL ACTIONS SHALL BE SUBJECT TO THE LIMITATIONS SET FORTH IN ABOVE. The language in this Agreement shall be interpreted in accordance with its fair meaning and not strictly for or against either party.

(a) REQUIREMENT OF ARBITRATION. BY USING THE WEBSITE OR SERVES, OR PURCHASING PRODUCTS OR SERVICES SOLD OR DISTRIBUTED BY Inkcartridges OR THROUGH THE WEBSITE, YOU THEREBY AGREE WITH Inkcartridges THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND Inkcartridges WILL RESOLVE ANY ARBITRAL CLAIM BY BINDING ARBITRATION BY THE JUDICIAL ARBITRATION AND MEDIATION SERVICE ("JAMS"). AS USED IN THIS AGREEMENT, AN "ARBITRAL CLAIM" IS ANY CLAIM OR DISPUTE YOU HAVE AGAINST OR WITH Inkcartridges OR THE Inkcartridges INDEMNIFIED PARTIES, OR ANY CLAIM Inkcartridges HAS AGAINST OR WITH YOU, ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE WEBSITE, THE SERVICES, ANY PRODUCTS OR SERVICES SOLD OR DISTRIBUTED BY Inkcartridges OR THROUGH THE WEBSITE, OR ANY ADVERTISING RELATING TO THE WEBSITE, SERVICES OR PRODUCTS AND SERVICES SOLD AND DISTRIBUTED ON OR THROUGH THE WEBSITE. EXCEPT AS OTHERWISE EXPLICITLY NOTED HEREIN, SUCH ARBITRATION SHALL BE CONDUCTED UNDER THE JAMS STREAMLINED ARBITRATION RULES & PROCEDURES THEN IN EFFECT (THE "STREAMLINED RULES").

(b) WAIVER OF RIGHT TO A JURY TRIAL. BY USING THE WEBSITE OR SERVES, OR PURCHASING PRODUCTS OR SERVICES SOLD OR DISTRIBUTED BY Inkcartridges OR THROUGH THE WEBSITE, YOU ALSO AGREE WITH Inkcartridges THAT YOU AND Inkcartridges HEREBY WAIVE THEIR RIGHT TO A JURY TRIAL FOR ANY ARBITRAL CLAIM. IF FOR ANY REASON THIS AGREEMENT TO ARBITRATE IS HELD NOT TO APPLY TO AN ARBITRAL CLAIM, WHETHER SUCH ARBITRAL CLAIM IS AGAINST YOU, Inkcartridges OR THE Inkcartridges INDEMNIFIED PARTIES, BOTH YOU AND 4INJETS STILL AGREE TO WAIVE TRIAL BY JURY.

(c) JOINDER OF CLAIMS. BY USING THE WEBSITE OR SERVES, OR PURCHASING PRODUCTS OR SERVICES SOLD OR DISTRIBUTED BY Inkcartridges OR THROUGH THE WEBSITE, YOU ARE FURTHER AGREEING WITH Inkcartridges THAT NEITHER YOU NOR Inkcartridges WILL JOIN ANY ARBITRAL CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY IN A LAWSUIT, ARBITRATION OR OTHER PROCEEDING; THAT NO ARBITRAL CLAIM WILL BE RESOLVED ON A CLASS-WIDE BASIS; AND THAT NEITHER YOU NOR Inkcartridges WILL ASSERT AN ARBITRAL CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE.

(d) NO EFFECT ON SUBSTANTIVE RIGHTS. THIS AGREEMENT TO ARBITRATE DOES NOT CHANGE YOUR OR Inkcartridges' SUBSTANTIVE RIGHTS, JUST THE POTENTIAL FORUMS FOR RESOLVING DISPUTES. IN ADDITION, YOU CAN STILL BRING ANY ISSUES YOU MAY HAVE CONCERNING THIS AGREEMENT, THE WEBSITE, THE SERVICES, OR ANY PRODUCTS OR SERVICES SOLD OR DISTRIBUTED THROUGH THE WEBSITE TO THE ATTENTION OF FEDERAL, STATE, OR LOCAL GOVERNMENT AGENCIES, AND THEY CAN STILL, IF THE LAW ALLOWS, SEEK RELIEF AGAINST Inkcartridges AND THE Inkcartridges INDEMNIFIED PARTIES OR ON YOUR BEHALF.

(e) FINALITY, APPLICATION OF ARBITRATION AWARD. ANY ARBITRATION AWARD MADE AFTER COMPLETION OF AN ARBITRATION IS FINAL. AN AWARD AND ANY JUDGMENT CONFIRMING IT ONLY APPLIES TO THE ARBITRATION IN WHICH IT WAS AWARDED AND CANNOT BE USED IN ANY OTHER CASE EXCEPT TO ENFORCE THE AWARD ITSELF.

(f) Interpretation. This agreement to arbitrate will be governed by and interpreted under the Federal Arbitration Act, 9 U.S.C. Sections 1-16. In rendering an award, the arbitrator shall apply the substantive and procedural law of the State of California, without regard to its choice of laws principles. The arbitrator shall not have any power to alter, amend, modify or change any of the terms of this Agreement, nor to grant any remedy that is either prohibited by the terms of this Agreement or not available in a court of law.

(g) Hearings; Fees and Costs. Either party may demand that any required arbitration hearing or hearings be conducted other than in person, even if the Streamlined Rules would otherwise have provided for an in-person hearing. Any required hearing fees and costs shall be paid by the parties as required by the Streamlined Rules. Inkcartridges will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, Inkcartridges will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous.

(h) Remedies in Aid of Arbitration; Equitable Relief. This agreement to arbitrate will not preclude either you or Inkcartridges from seeking provisional remedies in aid of arbitration, including without limitation orders to stay a court action, compel arbitration or confirm an arbitral award, from a court of competent jurisdiction. . THE PROPER VENUE FOR ANY ACTION PERMITTED UNDER THIS SUBSECTION REGARDING "EQUITABLE RELIEF" WILL BE THE FEDERAL AND STATE COURTS LOCATED IN LOS ANGELES COUNTY, CALIFORNIA; THE PARTIES HEREBY WAIVE ANY OBJECTION TO THE VENUE AND PERSONAL JURISDICTION OF SUCH COURTS.

(i) Information. Information on JAMS may be obtained at any office of JAMS, online at http://www.jamsadr.com/, or by mail at 1920 Main Street, Suite 300 Irvine, CA 92614.

22. Termination

(a) Termination; Survival. Either party may terminate this Agreement and its rights hereunder at any time, for any or no reason at all, by providing to the other party notice of its intention to do so in accordance with this Agreement. This Agreement shall automatically terminate in the event that You breach any of this Agreement's representations, warranties or covenants. Such termination shall be automatic, and shall not require any action by Inkcartridges. Upon termination, all rights, licenses and obligations created by this Agreement will terminate, except that 1-7, 14-22 and 24 will survive any termination of this Agreement.

(b) Effect of Termination. Any termination of this Agreement automatically terminates all rights and licenses granted to You under this Agreement, including all rights to use the Website and Services. Subsequent to termination, Inkcartridges reserves the right to exercise whatever means it deems necessary to prevent Your unauthorized use of the Website and Services, including without limitation technological barriers such as IP blocking and direct contact with Your Internet Service Provider.

(c) Legal Action. If Inkcartridges, in Inkcartridges's discretion, takes legal action against You in connection with any actual or suspected breach of this Agreement, Inkcartridges will be entitled to recover from You as part of such legal action, and You agree to pay, Inkcartridges's reasonable costs and attorneys' fees incurred as a result of such legal action. Inkcartridges Parties will have no legal obligation or other liability to You or to any third party arising out of or relating to any termination of this Agreement.

23. Notices

All notices required or permitted to be given under this Agreement must be in writing. Inkcartridges shall give any notice by email sent to the most recent email address, if any, provided by the intended recipient to Inkcartridges. You agree that any notice received from Inkcartridges electronically satisfies any legal requirement that such notice be in writing. YOU BEAR THE SOLE RESPONSIBILITY OF ENSURING THAT YOUR EMAIL ADDRESS ON FILE WITH Inkcartridges IS ACCURATE AND CURRENT, AND NOTICE TO YOU SHALL BE DEEMED EFFECTIVE UPON THE SENDING BY Inkcartridges OF AN EMAIL TO THAT ADDRESS. You shall give any notice to Inkcartridges by means of: (1) fax at: 805-584-7046; or (2) U.S. mail, postage prepaid, to 2828 Cochran St., Ste 283, Simi Valley, CA 93065. Notice to Inkcartridges shall be effective upon receipt of notice by Inkcartridges.

24. General

This Agreement constitutes the entire agreement between Inkcartridges and You concerning Your use of the Websites. This Agreement and any other written agreements executed between You and Inkcartridges constitute the entire agreement concerning Your use of the Services. This Agreement may only be modified by a written amendment signed by an authorized executive of Inkcartridges or by the unilateral amendment of this Agreement by Inkcartridges and by the posting by Inkcartridges of such amended version. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. This Agreement and all of Your rights and obligations hereunder will not be assignable or transferable by You without the prior written consent of Inkcartridges. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns. You and Inkcartridges are independent contractors, and no agency, partnership, joint venture or employee-employer relationship is intended or created by this Agreement. Except for Inkcartridges Parties as and to the extent set forth in Sections 15and19 and Inkcartridges' licensors and suppliers as and to the extent expressly set forth in Section 17, there are no third-party beneficiaries to this Agreement. You acknowledge and agree that any actual or threatened breach of this Agreement or infringement of proprietary or other third party rights by You would cause irreparable injury to Inkcartridges and Inkcartridges' licensors and suppliers, and would therefore entitle Inkcartridges or Inkcartridges' licensors or suppliers, as the case may be, to injunctive relief. The headings in this Agreement are for the purpose of convenience only and shall not limit, enlarge, or affect any of the covenants, terms, conditions or provisions of this Agreement.

* Information on this page is periodically updated and subject to change.